If you have not experienced literally ‘going’ in a smart toilet, now you can with the introduction of the first Internet of Toilets (IoT) system in Sunway Pyramid.

The mall has partnered with Singapore's Rigel Technology to roll out the smart toilets that is part of the mall's move towards digitalisation.

Uses data to solve maintenance problems

The system optimises commercial toilet performance through data collection that could solve maintenance problems that supervisors face such as cleaning performance, faulty equipment, and breakdowns as well as ineffective communication with the technicians.

Sunway Pyramid's general manager, Jason Chin said the aims of implementing the system is to elevate experiences for customers, which translates to providing excellent facilities and high-performance facility management.

Among the features of the IoT system include to manage the toilet's performance via sensors and monitors attached to consumables such as soap, paper holders, paper towel dispensers and waste receptacles, main water fittings comprising taps, urinals lavatories, and push valves.

It does so by transmitting the data to a cloud service to be tracked through a web platform and mobile smart app that will help the management to reduce downtime, lower cost and reduce water consumption.