Here’s How Users of the Kelana Jaya LRT Line Can Redeem Free Rides

Last week, RapidKL announced that the Kelana Jaya LRT line service between the Kelana Jaya and Ampang Park stations would be suspended until 15 November. Fortunately, the Kelana Jaya LRT line resumed full services this morning (14 November) at 6.00am, one day ahead of schedule.

As commuters were outraged over the disruption of the services and the inconvenience that it caused, with one man even walking 26km just to get home.

undefined

RapidKL has announced that LRT users of the Kelana Jaya LRT line will be able to redeem free rides. Read on for the compensation that will be given out to the following users:

My50 users (30-day travel pass)

• Additional 7 days of free rides when you renew your My50 pass from 21 November until 20 December 2022.

• You will have to carry out the redemption at the customer service counter at the LRT, MRT, Monorail, and BRT for verification

• Users of this pass that have an expiry date between 14 – 20 November can use their passes as usual without any extra charge, but make sure you have a minimum balance of RM5.

Touch 'n Go Users

Touch ‘n Go card users that will be utilising the Kelana Jaya LRT line can use their card as usual without any charge between 14 – 20 November on the condition that their first or last destination is on any station on the line. Similar to the condition for My50 users, you will need a minimum balance of RM5 in your pass.

Token Users

• All users that are travelling on the Kelana Jaya LRT line between 14 – 20 November are eligible for free rides.

• Users can redeem their rides at the customer service counter at any of the LRT, MRT, Monorail, and BRT stations to get a special one-way journey token, on the condition that their first or last destination is on any station on the line.

We hope that there won’t be any more issues in the near future. Safe travels, guys!

Image credit: @myrapidkl, tunneltime.io