The Prime Minister of Malaysia, Tun Dr Mahathir Mohamad, recently said that the country will continue using HUAWEI technology as much as possible during the '25th Conference: The Future of Asia' event in Japan.

At the same time, data shows that HUAWEI's flagship model, the P30 Series, is still selling well in the Malaysian market, according to a source.

It appears that most consumers in Malaysia remain confident towards HUAWEI products amidst the trade ban drama.

After the trade ban announcement, a majority of Malaysian netizens took to their social media pages to show their support for HUAWEI by revealing their recent purchase of the brand’s smartphones.

In addition, there are phenomenons where restaurant owners expressed their ‘anger’ by offering special discounts to HUAWEI users, as well as employees when they dine-in.

In accordance to the recent events, HUAWEI has received major public recognition by Tun Dr Mahathir, as well as growing support from the local consumers.

Here's why Malaysians continue to support the brand despite the trade ban:

Why does Tun Dr Mahathir support Huawei?

The Prime Minister said that HUAWEI had access to research that is “far bigger than the whole of Malaysia’s research equivalent”.

“So we try to make use of their technology as much as possible,” he added during the conference in Tokyo.

“US cannot always be the biggest country in the world. It is impossible to master the best technology forever. We all have to accept this.”

Based on the speech made by Tun Dr Mahathir, it appears that the HUAWEI’s innovation and advancement in technologies have become the core reason for him to accept and support HUAWEI in Malaysia.

The wide recognition of 5G technology

It’s not news that HUAWEI has become immensely popular in the eye of the global news because of its leading innovation in 5G technology. Recently, the Prime Minister expressed his interest and confidence when he received the first 5G call in Malaysia using a Huawei Mate 20X 5G at the Putrajaya 5G showcase rencently; in recognition of HUAWEI’s capability in the related field.

As of now, HUAWEI has signed up to 40 business contracts with a number of operators across the world in relation to the 5G development.

Products that lead the standard of technological industry

A few months back, HUAWEI introduced its first foldable 5G smartphone, the HUAWEI Mate X and various innovative products such as the MateBook Series during the MCW Conference 2019.

Then, who could forget the industry-leading improvements and special features the brand has introduced in the market, such as the recessed camera on the HUAWEI MateBook X Pro as well as the “One Hop To Share” on the laptop series; all authentic innovations designed and created by HUAWEI.

Why are HUAWEI users so confident in the brand?

1. Excellence in the product itself You would have heard about the prowress of the brand's P30 Series: 50x zoom, low-light shooting and other interesting features such as Dual-View Video. In the viewpoint of aesthetic, the flagship model comes in an outstanding design and series of attractive colors. For instance, a bright Amber Sunrise and the new Breathing Crystal. At first glance, the benefits and advantage is way more than attractive for the local consumers to fall in love with it. Click here to find out more about the P30 series.

2. HUAWEI’s Plan B towards the current situation The suspended cooperation between Google and HUAWEI has no effect on the existing smartphone models that are currently in the market. Besides, HUAWEI is evidently showing its readiness and preparedness against the current tension; it appears they have already some plans up their sleeves. As this article goes, Google has again issued a statement in regards to Huawei Mate 20 Pro’s return onto the Android Q test list.

3. Continuous preservation and care for Customer Service Any company or brand that care for their customers will not only put the focus in offering good product, but also look at the need to provide excellent services. Amidst the disarray and tension from the US trade ban, HUAWEI was not affected and remain to launch its activity and campaign to bring benefits to the local consumers. As of today, the team from HUAWEI has brought the HUAWEI Service Day to its consumers through 11 selected authorised service centers. For more information, please click on this link.

In the situation of the US trade ban, HUAWEI has been showing its capability and readiness against this tide. At most recent events, the Prime Minister Tun Dr Mahathir has openly stated the nations’ support and trust in utilising HUAWEI technologies.

However, HUAWEI’s core belief does not live only on the value its technology could deliver; but also understanding the customers’ needs and how it could provide excellence and satisfaction to them.