When British rock band Coldplay announced that they would finally be heading to Malaysian shores for their first-ever concert here, local fans naturally lost their minds. The band of four will be performing live on 22 November 2023 for ‘Coldplay: Music Of The Spheres World Tour’ at the Bukit Jalil Stadium. It was announced that CIMB Bank cardholders would be able to join in on an exclusive presale on 16 May while sales would be open to the public from 17 May, 10am onwards.

Naturally, chaos reigned online today (16 May) for hopeful concertgoers. This morning, numerous buyers reported that the server had crashed.

Some buyers queued in vain:

Others managed to get their tickets but waited in queue for three and a half hours:

CIMB cardholders were also upset that non-cardholders also managed to obtain tickets. One said that they had failed to get tickets and that the card numbers should be inserted prior to the official queue.

Another also said that it seemed to be a free-for-all as everyone could access the pre-sale:

Another issue was that tickets were being sold at outrageous prices by scalpers. CAT6 tickets which were originally priced at RM398 were being sold for almost double the price.

Checks on Carousell and Twitter also showed that other scalpers were hiking up the prices:

The concert organiser Live Nation has already warned against buying non-authorised tickets saying that they will not be refunded if the tickets are not valid:

Another warned against buying tickets from scalpers to avoid disappointment at the door.

Good luck to everyone who is trying tomorrow!

Image credit: @coldplay