No More Queues at the Immigration Office! Malaysians Can Apply for Passports Online in September

Good news (we hope)! The Immigration Department will introduce online application for new passports and renewals as early as September, Immigration director-general Datuk Mustafar Ali said via Astro Awani.

"We will introduce the system 100 per cent this September to make it easier for the people," he told the news outlet. The online system is expected to lessen the long queues that recently happened due to reports online claiming that the process may take up to six months.

Image: Malay Mail Online

Because of such reports, he said that the department had been receiving a drastic spike in the number of new applications and renewals. Limited stocks of the passports had also worsen the situation.

Social media has been abuzz with complaints of long queues at immigration offices, and some even arrive to line up before sunrise.

went to UTC Keramat Mall this morning to renew my passport but went back home instead cuz the queue was TOO LONG
— Muhammad Adli (@Muhd_Adli) August 2, 2016

Yesterday I went to do my #passport at UTC Sentul. It took me from 8am till 5pm.
— Jagung (@tanamjagung) July 31, 2016

Kapla otak dia beratur mcm ni punya ramai nak buat passport (@ Jabatan Imigresen UTC Sentul) https://t.co/LCQRSIWXWX pic.twitter.com/wduZ5qHWPl
— Audi-desu (@audiAzhar) July 30, 2016

#rant how on earth did the national registry system go down for a week and cause such a queue for #passports!? There are hundreds more people queuing inside the building. The last time I was here they said "sorry we ran out of passports". Can this country stop being so ridiculous? Please and thank -fudging- you!
A video posted by Hazel Tan (@rapunkzel92) on Jul 22, 2016 at 5:28pm PDT

Hopefully in a few weeks' time, there will be improvements to the system.