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[WATCH] We Try Cashless Refuelling at Shell Using RFID Instead Of Cash Or Credit

Marcus Lee
16/08/2022
06:46 MYT
RFID users with a TNG eWallet can now expand their use of the service for even more cashless experiences. Starting now, 88 Shell stations nationwide have been RFID enabled, with 200 total stations expected by December 2022.

How to start refuelling with RFID?

how to refuel with rfid at shell
1. To start, ensure you have the TNG eWallet app 2. Activate RFID and pair with your TNG card 3. On the app homepage click "More" and tap on Shell 4. Set the maximum amount for fuelling 5. Drive up to an RFID-enabled pump and wait
It's important you set the limit on refueling before attempting, otherwise you will not be able to purchase fuel. Simply choose an amount a little higher than what it costs to fill a full tank.
We recorded the entire experience and you can watch it below:
Take note that there were only 2 fuel pumps that were RFID enabled at the station we went to, on top of there being only 88 petrol stations that are RFID-enabled in Peninsular Malaysia currently.
There are no plans to enable RFID fuelling at all pumps across all stations but when asked, both Shell and Touch 'n Go were open to the idea—granted the fuelling method is a success.
As a treat for Malaysians, from 10 August to 16 September 2022, the first 25,000 customers who purchase fuels at Shell stations using RFID will receive RM10 cashback with a minimum RM50 pump on their first Touch 'n Go RFID transaction at Shell.
The RM10 cashback is not instant and winners are determined weekly. If you fulfill the criteria for the cashback, a notification will be sent to your app.

How does it compare?

There are obvious parallels to Petronas' own Setel app here however with Setel, you have to take out your phone, enable a pump, and set a limit for fuelling each time.
With RFID payment you won't need to take your phone out. Just park, wait for the instructions to start fuelling and proceed as usual. It's faster and certainly feels like the future.
However, with only 2 pumps enabled with RFID and the less-than-stellar review of RFID tags at toll boths, it remains to be seen if this new method of refuelling will garner mainstream praise.
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